If the product should fail during the warranty period, for
any reason covered by the warranty included with the product, a replacement of
the same part number can be obtained by calling our Warranty Return Department
at 1-800-263-7982 (8:00 AM to 5:00 PM CT, Monday through Friday) for your
Return Authorization (RA) number. Please mark this number prominently on the
return box and ship the defective product to:
Accessory Buzz Replacement Program
c/o Xentris
1250A Greenbriar Drive
Addison IL USA 60101
Please print out the Replacement Order form with the address you would like the
replacement product sent to and enclose it with your defective product when
returning it to Accessory Buzz.
Once the defective product is received at the Accessory Buzz, a replacement
will be shipped to you at the address provided.