How is the product being shipped? Our standard mode of shipment is via Federal Express. Ground service will be delivered to most areas in up to five business days. Express Saver will arrive in 2-3 business days. Our warehouse is located outside of Chicago, Illinois. Overnight service will be added as a shipping choice in the future, but is not an option at this time. How can I get tracking information? Go to the website, click on "Order Tracking", enter your confirmation # and phone number, and click on "Track Shipment". A Fedex tracking number will be displayed which will link through to the Fedex website where specific delivery information is displayed. Will the package be left at my front door if no one is home? FedEx Ground shipments will be left at the door if no one is home. FedEx Express Saver shipments require a signature for delivery. What phone number should I call if I have questions about the status of my order? Call 800-263-7982 How can I get a copy of my transaction receipt? Go to the website, click on either "Order Tracking" or "Track Shipment" and enter the information requested. You'll see a highlighted link with your confirmation number (eg. AB-XXXXXX). Click on that link for a printable copy of your receipt.